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U S Government Accountability Office: Medicare and Medicaid : Consumer Protection Requirements Affecting Dual-Eligible Beneficiaries Vary Across Programs, Payment Systems, and States: Report to Congressional Requesters.

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" Dual-eligible beneficiaries are low-income seniors and individuals with disabilities enrolled in Medicare and Medicaid. In 2010, there were about 9.9 million dual-eligible beneficiaries. Both programs have requirements to protect the rights of beneficiaries. These requirements are particularly important to dual-eligible beneficiaries, who must navigate the rules of both programs and generally have poorer health status. To help inform efforts to better integrate the financing and care for dual-eligible beneficiaries, GAO (1) compared selected consumer protection requirements within Medicare FFS and Medicare Advantage, and Medicaid FFS and managed care, and (2) described related compliance and enforcement actions taken by CMS and selected states against managed care plans. GAO identified consumer protections of particular importance to dual-eligible beneficiaries on the basis of expert interviews and literature, including protections related to enrollment, provider networks, and appeals. GAO reviewed relevant federal and state statutes, regulations, and policy statements, and interviewed officials from CMS and four states selected on the basis of their share of dual-eligible beneficiaries and use of managed care (Arizona, California, Minnesota, and North Carolina). GAO analyzed data on compliance and enforcement actions in Medicare Advantage and Medicaid managed care from"

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Andy McNab: For Valour

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When a young trooper is shot in the head at the Regiment's renowned Killing House, Nick Stone is perfectly qualified to investigate the mysterious circumstances more deeply. He has just returned from Moscow - still trying to come to terms with the fact that his girlfriend and baby son are safer there without him - so combines an unrivalled understanding of the Special Forces landscape with a detachment that should allow him to remain in cover. But less than forty-eight hours later, a second death catapults him back into the firing line - into the telescopic sights of an unknown assassin bent on protecting a secret that could strike at the heart of the establishment that Stone has, in his maverick fashion, spent most of his life fighting to protect. And now the clock is ticking, Stone hurtles from the solitude of a remote Welsh confessional to Glencoe - whose shadows still whisper of murder and betrayal - and on to Southern Spain, in an increasingly desperate quest to uncover the truth about a chain of events that began in the darkness of an Afghan hillside, and left a young man haunted by the never-ending screams of a friend the Taliban skinned alive. Nick Stone's most heart-stopping adventure yet will force the reader to recognise the thinness of the line that separates sacrifice from suicide, to share the nightmares that walk hand in hand with heroism - and to count the real cost of actions taken in the name of loyalty.

Rene is the concierge of a grand Parisian apartment building. She maintains a carefully constructed persona as someone uncultivated but reliable, in keeping with what she feels a concierge should be. But For Valour ebook pdf beneath this facade lies the real Rene: passionate about culture and the arts, and more knowledgeable in many ways than her employers with their outwardly successful but emotionally void lives. Down in her lodge, apart from weekly visits by her one friend Manuela, Rene lives with only her cat for company. Meanwhile, several floors up, twelve-year-old Paloma Josse is determined to avoid the pampered and vacuous future laid out for her, and decides to end her life on her thirteenth birthday. But unknown to them both, the sudden death of one of their privileged neighbours will dramatically alter their lives forever. By turns moving and hilarious, this unusual novel became the top-selling book in France in 2007.

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Steve Erickson: Zeroville

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Erickson is as unique and vital and pure a voice as American fiction has produced.-Jonathan Lethem A film-obsessed ex-seminarian with images of Elizabeth Taylor and Montgomery Clift tattooed on his head arrives on Hollywood Boulevard in 1969. Vikar Jerome enters the vortex of a cultural transformation: rock and roll, sex, drugs, and-most important to him-the decline of the movie studios and the rise of independent directors. Jerome becomes a film editor of astonishing vision. Through encounters with former starlets, burglars, political guerillas, punk musicians, and veteran filmmakers, he discovers the secret that lies in every movie ever made.

You probably know that Leonardo da Vinci painted the Mona Lisa. Didyou know that he also invented an early version of a helicopter and a tank, and that he planned to execute the Time Warp Trio for spying on his inventions? Sam's bright idea to look for the inventor of the Book takes the guys to 15th century Italy to meet up with Leonardo. But it's going to take at least three more bright ideas, two magic tricks, and one great invention to get them out of trouble and safely back home. If not, it could be a lifetime of Italian army toilet-cleaning detail for Joe, Sam, and Fred. Bleak House, Dickens's most daring experiment in the Zeroville download ebook pdf narration of a complex plot, challenges the reader to make connections - between the fashionable and the outcast, the beautiful and the ugly, the powerful and the victims. Nowhere in Dickens's later novels is his attack on an uncaring society more imaginatively embodied, but nowhere either is the mixture of comedy and angry satire more deftly managed. Bleak House defies a single description. It is a mystery story, in which Esther Summerson discovers the truth about her birth and her unknown mother's tragic life. It is a murder story, which comes to a climax in a thrilling chase, led by one of the earliest detectives in English fiction, Inspector Bucket. And it is a fable about redemption, in which a bleak house is transformed by the resilience of human love.

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Ray R. Poynter: The Handbook of Online and Social Media Research: Tools and Techniques for Market Researchers

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Drawing together the new techniques available to the market researcher into a single reference, The Handbook of Online and Social Media Research explores how these innovations are being used by the leaders in the field. This groundbreaking reference examines why traditional research is broken, both in theory and practice, and includes chapters on online research communities, community panels, blog mining, social networks, mobile research, e-ethnography, predictive markets, and DIY research. This handbook fills a significant learning gap for the market research profession and Ray Poynter has once again proven that he is a guiding light. The practical and pragmatic advice contained within these pages will be relevant to new students of research, young researchers and experienced researchers that want to understand the basics of online and social media research. Ray s views on how to be better with people and how to maximise response rates are vital clues that are likely to shape the future of market and social research. Peter Harris, National President, Australian Market and Social Research Society (AMSRS). It s hard to imagine anyone better suited to covering the rapidly changing world of online research than Ray Poynter. In this book he shows us why. Whether you are new to online or a veteran interested in broadening your understanding of the full range of techniques quant and qual this book is for you. Reg Baker, President and Chief Operating Officer, Market Strategies International Finally, a comprehensive handbook for practitioners, clients, suppliers and students that includes best practices, clear explanations, advice and cautionary warnings. This should be the research benchmark for online research for some time. Poynter proves he is the online market research guru. Cam Davis, Ph.D., former Dean and current instructor of the online market research course for the Canadian Marketing Research and Intelligence Association Ray Poynter s comprehensive, authoritative, easy to read, and knowledgeable handbook has come to our rescue ...it is a must read for anyone who needs to engage with customers or stakeholders in a creative, immediate and flexible way that makes maximum use of all the exciting, new technology now open to us. Market researchers need to know this stuff now. I can guarantee that anyone who buys the book will find it a compelling read: they will be constantly turning to the next page in order to find yet another nugget of insight from Ray s tour de force. Dr David Smith, Director, DVL Smith Ltd; Professor, University of Hertfordshire, Business School

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Else Holmelund Minarik,Maurice Sendak: A Kiss for Little Bear

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In 1957, Harper published its first I Can Read title, Little Bear, written by Else Holmelund Minarik and illustrated by Maurice Sendak. Large type, simple vocabulary, chapter-like divisions, and decorative pictures made Little Bear perfect for emerging readers

Based upon work and materials compiled for the acclaimed and now much sought after 2007 Cramps biography A Short History of Rock'n'Roll Psychosis, Journey To The Centre Of The Cramps goes far beyond being a revised and updated edition: Completely overhauled, rewritten and vastly expanded, it now represents the definitive work on the group. In addition to unseen interview material from Ivy, Lux and other former band members, Journey To The Centre Of The Cramps also sees the Cramps' story through to its conclusion, recounting Lux's unexpected A Kiss for Little Bear download epub death in 2009, the subsequent dissolution of the group and their enduring legacy. The Cramps' history, influences and the cast of characters in and around the group are likewise explored in far greater depth. Features unseen first-hand interview material from Lux Interior and Poison Ivy. A wealth of new interview material with former band members and other key players in the band's history and never before seen/rare photographs and ephemera to help illustrate the book

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Laura Marsh: National Geographic Readers: Weird Sea Creatures

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Did you know that the deep-sea anglerfish has a glowing fishing rod attached to its body, or that the barreleye fish has a see-through head? See these wacky creatures and more in this brilliantly illustrated book that explores the strangest creatures under the sea. This level two reader uses easy-to-grasp language that will keep children intrigued and learning on every page. This high-interest, educationally vetted series of beginning readers features the magnificent images of National Geographic, accompanied by texts written by experienced, skilled children's book authors. The inside back cover of the paperback edition is an interactive feature based upon the book. Level 1 books reinforce the content of the book with a kinesthetic learning activity. In Level 2 books readers complete a Cloze letter, or fun fill-in, with vocabulary words. Releases simultaneously in Reinforced Library Binding: 978-1-4263-1048-5, $13.90/$15.95 Can

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Thomas Merton: Praying the Psalms

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In Bread in the Wilderness, Merton looks at the psalms as poetry; in this book he regards them as prayer. Guiding the reader through the more representative psalms, he explains why the Church also considers the psalms as the best way to praise God.

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